At CHE Shoes, we comply with the prevailing privacy laws including the Privacy Act 1993, any applicable Privacy Codes, and General Data Protection Regulation in the EU as applicable.

The below-outlined Privacy Policy sets out our information handling procedures and the rights and obligations that both you and we have concerning your personal information. 

Personal information collected

How we collect and hold personal information

We collect personal information only where it is necessary to do so for the conduct of our business. Any collection of personal information by us will be fair and lawful and will not be intrusive.

However, during the operation of our business, we may collect personal information from third parties such as suppliers, advertisers, mailing lists, recruitment agencies, contractors and business partners. When that happens, where appropriate, we will request the third party to inform you that we are holding such information and explain how we will use it.

We will hold personal information as physical records, electronic records on our servers, and in some cases, electronic records on third-party servers. We take active steps to hold all hard copy and electronic records of personal information securely to ensure that they are protected from misuse, interference and loss, and unauthorized access, modification or disclosure. We have stringent procedures in place to destroy or de-identify personal information once it is no longer needed.

Purposes to collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information to provide or offer goods and services to you. We will take all measures to ensure that the personal information about you that we hold is accurate, up-to-date and is held safe.

Complaint procedures

If you believe that we may have breached the New Zealand Privacy Principles or failed to comply with this policy or have a question about this Privacy Policy, you may direct your concerns/query to us, using the contact details or by filling in the contact us form. 

Our team takes all complaints with utmost priority and will respond to you at the earliest.