CHE Shoes warrants all footwear to be free of defects in material or workmanship for ninety (90) days from the original date of purchase – when purchased directly from us or an authorized dealer.
The footwear warranty covers defects of workmanship and materials but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and material through time, exposure or extensive use.
If a product is found to be defective after inspection by a warranty technician, CHE Shoes will repair or replace the product with an existing comparable model at the technician’s discretion. We are not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products.
Warranty Policy Limitations
- All warranty claims must be accompanied by the original purchase receipt.
- All warranty claims returned must have a prior return authorization.
- Repaired or replaced products are covered for the remainder of the original warranty.